FAQ

November 30, 2015

What is ZetSet?

ZetSet is a Czech Mobile Application for creating photo-books and postcards in a smartphone or tablet.

What makes ZetSet different from the rest?

The easy-to-use template will thrill you! You can create a photo-book in your smartphone with a few clicks and in a few minutes – just choose the photos and the application places them into the template for you. You don’t have to do anything else, just add a title and order. It works the same way with postcards, except that you have more options for selecting a stamp, adding some text with a message for the addressee and your signature.

What does a ZetSet photo-book look like?

The photo-books are in a 21 × 21 cm square format and are supplied with glued or stitched binding depending on the number of pages. There is always just one photo per page, with an optional caption.

How much do ZetSet photo-books and postcards cost?

The price of a photo-book varies, depending on the number of pages, from CZK 439 to CZK 739. Postcards cost CZK 14.

How can I pay ZetSet?

You can pay by on-line bank transfer or with a credit card using the PayU secure payment gateway.

What are the options for paying on the Pay payment gateway?

On the secure interface of the PayU payment gateway you can opt for payment by rapid bank transfer using internet banking (this applies only for the Czech Republic). The supported banks include MojePlatba provided by Komerční banka, a.s., ePlatba for eKonto provided by Raiffeisenbank, a.s., mPeníze provided by mBankou (BRE BANK SA), GE Money Bank, a.s., Fio Banka, a.s. and Sberbank CZ, a.s., and PLATBA 24 provided by Česká spořitelna, a.s., Poštovní spořitelna / Era, ČSOB, a.s. or UniCredit Bank. You can also make payment using Visa, Visa Electron, MasterCard, Maestro or Diners Club cards.

How long will it take to deliver the photo-book?

We will deliver the photo-book to you in the Czech Republic within one week of ordering. When sending to other countries, it will depend on the distance to the country where the delivery is to be made. We can deliver photo-books and postcards anywhere in the world.

What do I need to create a photo-book or postcard?

A smartphone or tablet with an Android or iOS operating system, an internet connection and the photographs in your smartphone or tablet.

What operating system does the application work with?

At present with Android and iOS.

How can I check whether my smartphone or tablet has Android?

You can check the operating system of your smartphone or tablet in the operating instructions.

Can I create a ZetSet photo-book on my desktop computer?

No.

What sources can take photos from?

You can upload photos to a photo-book from the memory of your smartphone or tablet or from your Facebook, Dropbox or Instagram account.

How many photographs can I put in a photo-book?

Photo-books can take up to 60 photographs and the number of photographs must be divisible by four. If you select fewer or more photographs, the application will prompt you to adjust the number.

What photograph formats can I use?

The photos can be portrait, landscape or square (square cut-outs can be made in the application).

Can I add text to the photos?

Yes. Space is provided for text on the title page of the photo-book and then on each page with a photo, where you can add a caption. The time and place where the photo was taken can be added automatically to the photographs from the data stored in the EXIF file (information stored automatically).

What changes can I make to photos with the application?

The application allows you to upload, rotate or modify photos to a square format, or change the order of selected photos. If you have some “upside down” photos, you can turn them the right way up, or you can change landscape formats into portrait and vice versa.

Uploading photos and sending orders is slow, what can I do about it?

The speed at which you can upload photographs to the application depends on the processor in your smartphone or tablet. The speed at which you can send orders depends on the speed of your internet connection. We recommend using an available Wi-Fi network.

What is the data requirement for sending an order?

The application sends data of 5 – 10 MB with an order depending on the size of the uploaded photographs.

Do you have any other questions?

Contact us via email: support@zetset.cz.